Delivery Information

UPDATE DUE TO COVID-19

Due to what is going on in world atm our delivery times may be a bit slower. we aim to dispatch every other day. If ordered on weekend will not be dispatched until Mon. 

We are offering a Local Drop off if you live in Corbridge we can drop your parcel off free off charge. Please Select this option at checkout  

Baby at the Bank uses a tracked delivery service for all orders. Please note that when orders are dispatched customers will receive an email containing their tracking information.

Tracked UK Delivery:

UK Mainland orders over £40 – FREE

UK Mainland orders under £20 - £2.95

UK Mainland orders between £20.01- £39.99 - £3.95

Due to BREXIT we have suspended All EU shipping at this moment of time. 

Tracked EU Shipping* (Mainland only):

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden - £9.95

Unfortunately, at this time we do not ship outside of the EU.

Delivery Times:

Please be advised that delivery times on products do vary. Please note orders will only be dispatched once all items have been received in stock. 

Please be advised that Baby at the Bank is not responsible for any delays in delivery, we do however offer a proactive customer service that will contact you asap to advise when an item is delayed or out of stock.

On occasion we may also be able to get orders delivered to you quicker than the estimated delivery time. If you are in need of a product in a shorter period of time, please do contact us by email at hello@babyatthebank.co.uk and we will be happy to check this for you.

VAT:

All prices shown on the website for both products and delivery services are inclusive of any applicable UK VAT. This means that the prices paid for products are always the same.

For orders where delivery is to a non-EU address, both the product and the delivery prices will be zero-rated, with no UK VAT chargeable. However, the products prices are always the same, regardless of whether or not UK VAT is chargeable on the sale.

Further Transportation of Goods arranged by customers:

Please read our terms and conditions sections 19.6 - 19.6.3.

When submitting an order, you are deemed to have read and accepted our terms and conditions, we recommend that you also read carefully the returns page.